Siemens is a client that had a number of existing processes that worked, but were slow and repetitive, making them too demanding and wasteful of intelligent human resources.
Clearly, when it comes to big business data there is no ‘one size fits all’ approach. Siemens needed a custom coded service with the goal of reducing intelligent human resources spent on slow and mundane processes, to minimize errors and speed up the improvement of online customer experience.
Using custom code from Baresquare, Siemens have been able to shorten their analytics processes by more than 30%.
Previously Siemens were forced to expend talented, senior, internal resource on repetitive and mundane tasks in order to facilitate their web analytics processes. The use of Baresquare has not only significantly reduced the time to complete tasks but also improved the quality of error resolution due to reducing the reliance on humans for basic and mundane tasks that are not interesting enough to maintain concentration levels. Something we come across frequently in analytics processes in prospective clients.
Rob Sinclair, Account Director, Sustainability & Energy Management Division, Siemens Industry, Inc. comments:
Baresquare Analytics Automation has thus far allowed us to achieve a combined delivery of 30% improvement in efficiency through automated workflows; an efficiency which allows room for innovation and value creation to our clients.
If you want to speed up your analytics processes request a demo now.